Refund Policy
Returns are accepted within 7 days of delivery for store credit. Petty Sales sells unique vintage, archive, and pre-owned pieces as photographed — wear, marks, and color variation in photos are part of the object, not defects.
Cash refunds are not offered on completed sales, except where the law requires one; the studio will always comply with the law.
How to return a piece
Write to the studio within 7 days of delivery on the same channel as the sale (or hello@oniyore.com) with your order number and a photo of the piece.
The piece must come back in the condition it was sent, with any tags that were included. Once approved, ship it with tracking to the address the studio gives you. Unapproved returns may be refused.
When the piece arrives and is checked, store credit for the item price is issued to the email on the order and applies to a later purchase.
What is not credited
Outbound shipping and return shipping. Duties, taxes, and customs fees in the destination country. Requests made after the 7-day window.
Wrong item or damage
If the studio sent the wrong item, or the piece has a material defect that was not shown or described, write within 48 hours of delivery with photographs and we will make it right.
Distance-sale withdrawal under Mexican consumer law (generally five business days from receipt, unused and in the condition delivered) is respected where it legally applies.
