Shipping Policy
Petty Sales ships from the studio in Mexico City. There is no walk-in showroom. The catalog is a purchase request, not an automatic charge. The piece is packed only after the PDF invoice is paid.
How an order ships
Add pieces to the bag and submit a purchase with the shipping address. Choose domestic / national shipping ($25 USD) or international shipping ($60 USD) at checkout. The studio confirms availability and sends a PDF invoice with the piece price plus that shipping line.
Pay the invoice by PayPal or Mexican bank transfer. We pack after the invoice is paid. Typical preparation is 1 to 4 business days after payment, unless the invoice states another date.
We are not a same-day courier. Tracking is sent when the parcel leaves.
Mexico City and domestic Mexico
Domestic / national shipping is $25 USD. Transit after handover to the courier is typically 1 to 3 business days in Mexico City and the metro area, and 2 to 6 business days to the rest of Mexico. There is no walk-in and no meetup. If a local delivery is missed twice, the studio may convert it to a paid shipment or cancel the handoff. Freight already spent is not returned.
International
International shipping is $60 USD when the destination can receive insured parcels of vintage clothing, leather, or silver. Some countries refuse used garments, leather, or high-value goods — we will say so before you pay.
Air transit is typically 3 to 8 business days to the United States and Canada, and 5 to 12 business days to Europe and the rest of the Americas, plus customs. Asia and other destinations are confirmed on the invoice.
Duties, VAT/GST, broker fees, and any customs hold in the destination country are the buyer’s responsibility (DDU) unless the invoice says otherwise. The U.S. de minimis exemption is no longer generally available; expect possible duties on incoming parcels.
Risk, insurance, and claims
Parcels are packed discreetly. Risk of loss or damage passes when the carrier accepts the parcel, unless the invoice states otherwise. Title passes when payment is credited.
If a parcel is lost or arrives damaged, write within 48 hours of delivery (or of the tracking showing delivered / lost), with photos of the packing, the label, and the piece. We open a claim with the carrier. A delay in transit or customs is not a loss and is not an automatic refund.
Incomplete addresses, refused parcels, and unclaimed branch pickups are the buyer’s cost to reship or return. Completing payment means you accept this shipping policy.